Purpose of the Role The Experienced Project Manager will play a crucial role in leading and supporting the Project Management Office (PMO) to drive the successful execution of the company’s strategic roadmap. Responsible for overseeing the coordination and execution of projects and initiatives within the portfolio, this role involves tracking, analyzing, and proactively addressing project progress and performance indicators, while identifying and mitigating risks and potential barriers. Additionally, the Experienced Project Manager will focus on socializing technology and business transformation initiatives, ensuring stakeholder alignment and buy-in. This position is integral to the Company’s multi-year technology and business transformation program, contributing to the delivery of essential business capabilities across the organization.

Key Job Responsibilities Specific duties include, but are not limited to:

1. Lead and support portfolio management and governance activities, ensuring alignment with organizational objectives.
2. Drive the development and maintenance of the documentation framework for projects, establishing and enforcing project management processes, policies, and standards.
3. Manage the project approach and communication plans for the portfolio, overseeing both front-line and back office operations.
4. Assess and report on project schedules, budget, costs, quality of work, and change impact to senior management.
5. Engage and manage project stakeholders to effectively communicate project progress, seek feedback, and secure buy-in.
6. Identify project risks, categorize them, and coordinate mitigation planning across IT and business stakeholders.
7. Support budget estimations, realization, and cost controls, ensuring efficient resource allocation.
8. Track and analyze project KPIs, maintaining dashboards for performance review and steering committee updates.
9. Participate in project planning and progress meetings, contributing to the establishment of vision, approach, and resource planning activities.

*The above tasks and responsibilities are a summary of the typical functions of the job and may not be exhaustive of all possible responsibilities, tasks and duties of the role.

Requirements:

EDUCATION:A bachelor’s degree in a related field (e.g., Information Technology, Management Information System, Business Administration, Supply Chain, International Business, etc.).

RELEVANT WORKING EXPERIENCE: 5 years of experience in a project management-related role, with front-line and back-office operation experience. Proven experience in stakeholder management and excellent communication skills to identify and overcome change barriers. Extensive experience working with project teams of various sizes across multiple geographic regions, ensuring successful project completion.

SPECIFIC BUSINESS KNOWLEDGE:

• In-depth understanding of project management fundamentals from initiation to completion.
• Familiarity with project budget management, consolidation, and reporting.
• Experience in managing external resources, such as consultants and vendors.
• Strong knowledge of formal project management methodologies and proficiency in using related software tools.
• At least one full rollout experience in one or more of the following domains: o Store solutions: POS, self-checkout, stocktake, label printing, payment integration, etc. o Supply Chain: SAP, AS400, Oracle, Microsoft Dynamics 365, WMS, inventory management, logistics, etc. o Ecommerce: OMS, ecommerce website development, online payment, etc.
• Project Management Professional (PMP) certification is preferred.
• Industry experience in retail/supply chain is preferable.
• Software development life cycle (SDLC)/technology project experience is a plus.

COMPETENCY: Excellent organizational and time management skills. Exceptional verbal and written communication skills. Demonstrated willingness to learn and improve, with a positive attitude.