Support to achieve retail sales target (Team target)
• Deliver reporting accuracy
- Weekly/Monthly sales report
- Market/Competitor report
- Peak/Ad-hoc report by request
- CRM report
- Watch/ HJ selling story consolidation
- Peak/deposit/rotation/Ad-hoc report by request
- New system launch: Power BI
• Daily operation efficiency
- Boutique daily operation support: boutique report/contact flow/ working
flow control
- Vendor contract review/Payment process: Security, Cleaning, Florist
- Boutique payment process: staff reimbursement/ boutique expense
- Stamping request by boutiques
- Boutique/staff list track record
- Uniform/mobile phones/name cards
- Monitor sales administrative inventory in warehouse and boutique
- GWP/gifting/aftersales request
- Group purchase
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- IT trouble shooting power BI, Odeis, accounts etc.
- Boutique stock reservation monitor/clean
- Store to store transfer efficiency
- Duty roster/commission
- New retail staff onboarding preparation
- New store opening preparation
- Event support
• Store project and maintenance
- Leasing contract follow up
- New store coordination with finance and IT
- Vendor contract review/Payment:
Consulting/construction/security/maintenance
- Coordinate maintenance needs upon boutique request
• Optimization on retail SOP to improve boutique efficiency
- Maintain and update retail SOP
- Regular Boutique onsite check to make sure the SOP is properly executed
- Operation standard monitor and refine
- Retail administrative efficiency acceleration
• Retail performance monitoring and analysis
- Retail KPI analysis to workout action plans for target achieving
- Efficiency and budget
- Competitor trend tracking and sales position analysis
- Incentive schemes developing based on target needs
• Coordination with other teams for admin/logistics support by request
• Compliance and security

英语书面OK